osCommerce Community Support Forums > No emails when using paypal

Darky10

Dec 23 2007, 11:41 PM

When a customer pays any other way than paypal 2 emails are sent. 1 to customer and one for the firm.

When customer uses paypal the firm gets no confirmation email and it does not look like the customer gets an email from the firm.

Paypal send us an email confirming payment, so we know a sale has occured.

Anyone any idea why this happens and how to resolve it?

Also when paying by paypal there are 2 orders showing in the order list, but only one payment. it looks like the cart saves the contents and when paypal returns the customer an order is saved again. Using paypal IPN.

Any ideas on that?

shadow007

Dec 24 2007, 01:04 AM

Which version of paypal IPN you used?
I suggest you use this one:http://addons.oscommerce.com/info/2679

Coopco

Dec 24 2007, 10:13 AM

QUOTE (Darky10 @ Dec 24 2007, 10:41 AM)

When a customer pays any other way than paypal 2 emails are sent. 1 to customer and one for the firm.

When customer uses paypal the firm gets no confirmation email and it does not look like the customer gets an email from the firm.

Paypal send us an email confirming payment, so we know a sale has occured.

Anyone any idea why this happens and how to resolve it?

Also when paying by paypal there are 2 orders showing in the order list, but only one payment. it looks like the cart saves the contents and when paypal returns the customer an order is saved again. Using paypal IPN.

Any ideas on that?

Sounds like waffle, can you recheck what is happning?

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